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by Sukey Blanc "Overwhelming"...
"A new start"... "Exciting, but I've never been so tired."
As part of
a study of the state takeover, a team of researchers from the Philadelphia
nonprofit education group Research for Action has interviewed principals
at 20 schools, as well as representatives from the School District and
from education management organizations (EMOs). Eighteen of the 20 principals
are at schools managed since September by outside partners or by the District's
Office of Restructured Schools (ORS); one school was designated an emerging
charter by the School Reform Commission (SRC); and one school is receiving
extra funds but no other interventions. Gaps in
communication Principals
in both privately managed and restructured schools report being baffled
by the absence of clear lines of authority and communication among the
schools, the education management organizations, the regions, and the
central office. Central office
staff say they are well aware of this issue and are considering strategies
for addressing it. As one central
office staff member commented, "There are many, many offices [at
21st Street] and there are communication issues.
Do EMO principals
need to go to regional meetings? Do they need to go to high school meetings?
Special education meetings? New principal meetings?
How do you make
decisions? That is the challenge. If we don't get that fixed, the multiple
provider model will be a failure." Research
for Action's ongoing research will explore whether communication issues
within the District and with outside managers can be resolved as the new
reform strategies mature. During this
first year of state takeover, the central office still faces the task
of developing a coherent process for communication and decision-making
in a system characterized by increased centralization as well as by the
outsourcing of school management. 'Serving
two masters' During interviews
in January, many principals said they felt they were "serving two
masters." As one principal
with an outside manager commented, she must report to both the District
and her EMO, creating a backlog of paperwork and uncertainty about the
chain of command. She also experienced a communication vacuum. "We're
living under a cloud. I wait until the newspaper comes to find out information
about my school. The regional office doesn't know things either, nor does
[the manager]," this principal commented. In a follow-up
interview, the same principal said, "The situation is not any better.
I go to two sets of meetings. And I just got two surveys from the School
District and a survey from [my manager]. The process and responsibility
for my evaluation is not clarified." Principals
at restructured schools had similar experiences with reporting to many
different offices. One principal
noted, "We're pulled, because we're part of the Office of Restructured
Schools, but also part of the region. My fax machine is burned out, because
I send everything to both offices. The ORS is supposed to be responsible
for instructional issues and the region for everything else. But when
you're dealing with children, there is no division
. It's often unclear
who's in charge." During subsequent
interviews, some principals reported that their EMOs had developed strategies
for facilitating communication and eliminating duplication. Other principals
reported that they relied on their pre-existing relationships with people
in the regions or central office to facilitate communication. One principal
with an outside manager explained, "I have a history with almost
everyone at 21st Street. If I need to reach the [region's] director of
school support service, I can call her on her cell phone and reach her
even if she's in the middle of a meeting
. Other people in EMO schools
don't have that access." If it is
to be successful, Philadelphia's multiple provider model must come to
grips with the challenges of communication and decision-making. Principals
applaud supports Some principals
are more positive than others about the new, outside management. Nine out
of 18 principals interviewed at schools with new managers (including ORS)
describe strong agreement with the overall approach of their managers.
They believe that the 'package' of curriculum, professional development,
assessment, and student supports provided by their managers will contribute
to higher achievement by the students in their schools. Seven of
these 18 principals value some aspects of the program, but disagree with
other aspects. For example, one principal in this group appreciates the
new materials, but is skeptical about the quality of professional development
provided by the manager's team of coaches. Two principals
believe that the outside manager is either destructive or brings little
of value. Other important
findings from the principal interviews include the following:
This article was first printed in the Summer 2003 edition of the Philadelphia Public School Notebook, and was part of a series that explored the theme: "The takeover-one year later." The Notebook is an independent quarterly newspaper that serves as a voice for parents, students, teachers, and other members of the community who are working for quality and equity in Philadelphia's public schools. Sukey Blanc is a senior researcher at Research for Action and leads the research team for the principal interview study. This study is part of Learning from Philadelphia's School Reform, a research and public awareness project that assesses the effectiveness of key aspects of the state takeover and the multiple provider model currently in place in Philadelphia's public schools. RFA, a
nonpartisan, nonprofit organization focused on providing sound research
on school improvement efforts for a broad public, has followed school
reform in Philadelphia since 1992. For this project, RFA has brought together
a team of well-known scholars to develop a broad-based research agenda,
funded by the William Penn Foundation and others, for the benefit of educators,
policymakers, and the community. RFA plans to continue in-depth case studies of a smaller number of schools in order to track their successes and challenges in upcoming years of reform. The work will continue to examine whether these new governance and management structures improve school conditions for teaching and learning and consider how this radical experiment in Philadelphia's public schools affects public confidence and involvement in public education.
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